Privacy Policy

Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: 05/02/2024

Last Updated: 05/02/2024

Last Updated: 05/02/2024

Last Updated: 05/02/2024

Last Updated: 05/02/2024

KKollektiv ApS, and its products including K.Commerce is committed to safeguard the privacy of our KKollektiv ApS and K.Commerce website visitors; this policy clarifies how KKollektiv ApS will treat your personal data in compliance with the EU General Data Protection Regulation (GDPR) and in compliance with the KKollektiv ApS Privacy and Cookie Policy. In compliance with the EU General Data Protection Agreement (GDPR), KKollektiv ApS can inform you, that your personal data is collected either via public websites or social media or via direct contact with you. KKollektiv ApS is storing your personal data in a secured system following the current security requirements to storage of personal data in accordance with the EU General Data Protection Regulation (GDPR).


Information Collection and Use

  • Dashboard User Data:

    • Types of Data Collected: As a user of our dashboard, we collect your email, name, phone number, company ID, and company details.

    • Purpose of Collection: This information is used to create and manage your account, provide customer support, and facilitate the functionality of our inventory management system.

    • Use for Marketing: We may use your email and other contact details to send you information about our services, updates, and promotional materials. You will have the option to opt-out of marketing communications.

  • Customer Data from E-commerce Platforms:

    • Types of Data Collected: We collect customer names, emails, delivery addresses, and phone numbers from connected e-commerce platforms (e.g., Shopify, WooCommerce, Amazon).

    • Purpose of Collection: This data is used to facilitate inventory management, order processing, and to provide insights and analytics. It enables the integration of our services with your e-commerce operations.

  • Product & Inventory Data:

    • Collection: We gather information related to products and inventory from your e-commerce platforms to assist in inventory tracking, management, and optimization.

  • Accounting Information:

    • Types of Data Collected: We collect chart of accounts, invoices, and tax rules from your chosen accounting software (Xero or Sage).

    • Purpose of Collection: This information is integrated into our system to provide a comprehensive view of your business’s financials in conjunction with inventory management.

  • Data Usage and Limitations:

    • Limitation on Use: The information collected is used exclusively for the purpose of providing our inventory management and ERP services. We do not use your customer data or accounting information for our marketing purposes.

    • Data Processing and Storage: All data is processed and stored securely on our AWS servers.


Data Sharing and Disclosure

  • Integration with E-commerce Platforms:

    • When products are created or managed within our dashboard, relevant information is pushed to connected e-commerce channels such as Shopify, WooCommerce, or Amazon. This is essential for ensuring that your product listings are up-to-date across all platforms.

  • Fulfillment Solutions:

    • Customer data obtained from e-commerce channels is shared with fulfillment solutions like Aftership and ShipStation. This information is used to manage and facilitate the shipping and delivery process.

  • Data Storage on AWS Servers:

    • All collected data, including user, customer, product, and inventory information, is stored securely on our AWS servers. We use industry-standard security measures to protect your data.

  • Accounting Information Sharing:

    • Sales and customer information are shared with your chosen accounting software, either Xero or Sage. This is to ensure seamless integration and synchronization of financial data with your inventory and sales information.

  • Legal Compliance and Disclosure:

    • We may disclose personal information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal processes, to respond to claims, or to protect the rights, property, or safety of our business, our users, or the public.

  • No Sale of Personal Data:

    • We do not sell your personal data to third parties.


Data Subject Rights

  • Access to Personal Data:

    • Users have the right to request access to the personal data we hold about them. Such requests can be made by contacting our support team at support@kkollektiv.com. We are committed to responding to such requests promptly and will provide the requested information within a maximum of one month.

  • Correction of Inaccuracies:

    • If a user finds that any personal data held by us is inaccurate or incomplete, they can request a correction. We will take steps to verify and, where necessary, update the information.

  • Deletion of Data:

    • Users have the right to request the deletion of their personal data. This can be done by contacting our support team. Please note that while users can request the deletion of their account and associated data, certain information necessary for the basic functionality of our service cannot be opted out of, except through account deletion.

  • Opt-Out of Marketing Communications:

    • Users have the option to opt-out of receiving marketing emails from us. This can be done through the unsubscribe link in our marketing emails or by contacting us directly. However, essential service-related communications will continue as they are necessary for the operation of our service.

  • Response Time:

    • We aim to respond to all data subject rights requests within one month of receipt. However, this period may be extended for complex or numerous requests, in which case we will inform the user of the expected timeline.


Data Security

  • Commitment to Data Protection:

    • We are committed to protecting the security and privacy of our users' data. We understand the importance of implementing robust security measures to safeguard personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption and Security Measures:

    • Our platform employs industry-standard encryption methods to protect data both in transit and at rest. This includes the use of secure protocols such as HTTPS for data transmission and advanced encryption techniques for data storage.

  • Regular Security Audits:

    • We conduct regular security audits and continuously monitor our systems for potential vulnerabilities. Our team is dedicated to promptly addressing and rectifying any security issues that are identified.

  • Access Control:

    • Access to personal data is strictly controlled and limited to authorized personnel only. Employees who handle personal data are trained in data protection and are bound by confidentiality agreements.

  • Incident Response Plan:

    • In the unlikely event of a data breach, we have an incident response plan in place to promptly address and mitigate any potential harm. Affected users will be notified in accordance with legal requirements and provided with guidance on protective measures.

  • Continuous Improvement:

    • We are committed to continuously improving our data security practices. We regularly update our security measures in response to evolving threats and advancements in technology.

  • User Responsibility:

    • While we take comprehensive measures to protect your data, the security of your account also depends on you. We advise users to maintain strong, unique passwords for their accounts and to be vigilant against unauthorized access.


International Data Transfers

  • Scope of Data Transfers:

    • We operate primarily within the European Economic Area (EEA) and accordingly, personal data we collect is transferred and processed within the EEA.

  • Compliance with Data Protection Laws:

    • Our data transfer practices are in strict compliance with the General Data Protection Regulation (GDPR) and other relevant European data protection laws. These regulations provide a robust framework for the safe and lawful handling of personal data within the EEA.

  • Safeguards for Data Transfers:

    • To ensure the highest level of data protection, we implement appropriate safeguards in accordance with GDPR requirements. This includes maintaining secure and GDPR-compliant data processing and storage practices.

    • We also ensure that any third-party service providers or partners involved in the handling of personal data adhere to similar standards of data protection.

  • No Transfer Outside the EEA:

    • We do not transfer personal data outside the European Economic Area. This policy helps to ensure that the personal data we manage remains protected under the stringent data protection standards established by the European Union.

  • Commitment to Data Protection:

    • Our commitment to protecting your personal data is unwavering, and we continuously monitor and evaluate our data transfer practices to ensure they align with legal requirements and best practices.


Updates to the Privacy Policy

  • Commitment to Transparency:

    • We are committed to maintaining transparency in all our data handling practices. Part of this commitment involves keeping our users informed about any changes to our privacy policy.

  • Notification of Changes:

    • In the event of any updates or changes to our privacy policy, we will notify our users via email. This notification will outline the key changes and their implications.

  • Review of Policy Changes:

    • Users are encouraged to review the changes carefully. The updated policy will be accessible on our website and the date of the latest revision will be indicated at the top of the policy.

  • Continued Use as Acceptance:

    • We will assume your continued use of our service after the notification of changes to our privacy policy as your acceptance of these changes. It is important for users to stay informed about how we protect their personal information.

  • No Requirement for Active Consent:

    • Users are not required to actively consent to the changes in our privacy policy unless such consent is mandated by applicable law. However, we encourage users to review any updates to stay informed.

  • Contact for Concerns:

    • If users have any concerns or questions about changes to our privacy policy, they are encouraged to contact us directly for clarification.


Contact Information

  • Primary Contact for Inquiries and Support: If you have any questions, concerns, or comments regarding our privacy policy or how we handle your personal data, please do not hesitate to contact us. Our dedicated support team is available to address any of your needs.

  • Email Address: You can reach us at support@kkollektiv.com. We are committed to providing timely and helpful responses to all inquiries.

  • Response Commitment: Our team strives to respond to all communications promptly. We understand the importance of your queries and concerns and will endeavor to address them as efficiently as possible.

  • Feedback and Suggestions: We also welcome your feedback and suggestions regarding our privacy practices. If you have any recommendations or insights that could help us improve our data protection measures, please feel free to share them with us.

©2024 K.Commerce

VAT: DK43974750


Helsinkigade 6,

2150 Nordhavn,

Denmark

©2024 K.Commerce

VAT: DK43974750


Helsinkigade 6,

2150 Nordhavn,

Denmark

©2024 K.Commerce

VAT: DK43974750


Helsinkigade 6,

2150 Nordhavn,

Denmark

©2024 K.Commerce

VAT: DK43974750


Helsinkigade 6,

2150 Nordhavn,

Denmark